Welcome to the Mass General Charlestown HealthCare Center
As part of Massachusetts General Hospital, we have been bringing the hospital’s excellent health care services to our neighbors in Charlestown since 1968. By working closely with local schools and community organizations, we provide programs that truly benefit our city’s culturally diverse population. Charlestown HealthCare Center offers the best of one of America’s top hospitals right in your own neighborhood. You have access to all of Massachusetts General Hospital’s expertise, leading-edge technologies and clinical trials of promising discoveries. All of our physicians are on the staff of Mass General and the faculty of Harvard Medical School.
Whether you need an adult or pediatric primary care doctor, a specialist, or a counselor, you can rely on our healthcare professionals to provide you with personalized care. We have services to help you when you are ill and programs designed to keep you well. We can also provide you with information on how to access financial programs through our Patient Financial Services Department.
A Team Approach to Quality Care
We provide health care as a team, with a focus on the individual patient. This model is often called a “patient-centered medical home.” It is designed to help patients stay healthier and to facilitate care when needed, often with shorter wait times.
Each dedicated health care team includes:
- A physician
- A nurse practitioner
- Nurses
- A social worker
- Administrative staff
Patients work with a care team to create a personalized and coordinated health care plan. The teams can help patients better understand their health care needs, maintain an accurate medication list and see specialists, if necessary. Patients are encouraged to play an active part in their health care by asking questions, communicating with their care team and collaborating to reach healthy goals.
If you have any questions about the patient-centered medical home model or would like more information, please speak with any member of your care team or call 617-724-8135.
Billing and Financial Assistance
We are dedicated to ensuring patients understand our billing and insurance policies, and financial assistance is available.
Appointments
You can make an appointment by phone or online through our secure Patient Gateway.