Finding the help you need can be a challenge. Here are some places to start.
Need more help? Ask your social worker.
Please click on a topic to learn more.
Information and Referral
Websites with general program/agency information, educational materials and/or useful databases
- Find services in Massachusetts
- Find services in other states
- Find services for elders and people with disabilities (MA)
- Anti-poverty groups in Massachusetts
State and Local Resources
- Commonwealth of Massachusetts website: www.mass.gov
- City of Boston: www.cityofboston.gov
Children/Family
- Family and Medical Leave Act (FMLA)
- Massachusetts Department of Children and Families (formerly DSS) office locations (MA)
- Child Care Resource & Referral Agencies (MA)
- See also – MA Dept. of Early Education & Care (child care financial assistance, family support programs)
- Federation for Children with Special Needs (MA)
- Catastrophic Illness in Children Relief Fund – financial assistance for families with excessive uncovered expenses for a child's medical needs (MA)
Community Violence
Disability
- Americans with Disabilities Act (ADA) guidelines – disability rights laws
- Assistive Technology (MA)
- Independent Living Center (ILC) locator (MA) – ILCs are run by and for people with disabilities and provide information and referral to enable those with disabilities to remain independent
- Resources: disabilityinfo.org (MA) – education, employment, transportation, housing, health and Assistive Technology
- Social Security Administration – information about Social Security Disability, Supplemental Security Income and Medicare
Elders
- Aging Services Access Point (ASAP) – ASAP locator and elder resource database (MA)
- Assisted Living programs (MA)
Financial Assistance
- Dept. of Transitional Assistance (MA) – temporary financial assistance for people with disabilities, parents, or elders with low-incomes
- mass211.org – search for financial assistance or emergency assistance
- Anti-poverty groups (MA)
Food
- Project Bread – food and nutrition resources or call the Food Source hotline: 1- 800-645-8333
- Food stamps (now called Supplemental Nutrition Assistance Program or SNAP) application and resources
- Nutrition Program for seniors (MA) – provides hot meals to elders in need; includes group (“congregate”) meal sites and home-delivered meals
Funeral and Cremation
- Funeral Consumers Alliance – educational site
- Funeral and Burial Resources (MA) (PDF) – includes list of resources for needy, local funeral homes, bereavement resources and donating a body to medical science
- Español - Abridged Spanish version
Health/Health Care Coverage
- Medicare – health coverage for certain elders and people with disabilities, also "Nursing Home Compare"
- MasssHealth – Massachusetts’ Medicaid program (health coverage for certain people with low income)
- American Cancer Society office locator – cancer resource locator, support group locator
See also: Prescription Drug Assistance
Homelessness
- Mass. Coalition for the Homeless – shelter lists (for adults without children)
- Shelters for families with children
Housing
- Tenant/Landlord Resources, apartment listings (MA) – Greater Boston
- Mass Housing Consumer Education Centers (MA)
- Find a Local Housing Authority
- MassHousing – database for tenants, landlords, home buyers and owners
- The MassAccess Housing Registry – wheelchair-accessible housing database (MA)
- HousingWorks – affordable housing database (MA), (purports to be the most extensive single source of housing options)
- Short-term accommodations list (PDF) – while receiving care at Mass General Hospital
Immigration
- Massachusetts Immigrant and Refugee Advocacy Coalition (MIRA) – legal information and referral
- Embassy locator – to apply for a visa
Intimate Partner Violence
- HAVEN – Mass General's intimate partner violence program
- Rape Crisis Center and Domestic Violence service locator (MA):
- JDI (JaneDoe.org) – the Massachusetts Coalition Against Sexual Assult and Domestic Violence
- or call Safelink (MA) at 877-785-2020
- The Network/La Red – works to end partner abuse in lesbian, gay, bisexual, transgender, SM, polyamorous and queer communities.
Legal
- Massachusetts educational materials for advocates
- Massachusetts legal educational materials for the public
- Find civil (non-criminal) legal help in Massachusetts
Mental Health
- Therapy Matcher – MA chapter of the National Association of Social Workers (MA)
- Social Worker Finder (National)
Prescription Drug Assistance
- Prescription Advantage (MA) – drug insurance plan available to MA residents age 65 and older, and younger disabled adults who meet income and employment guidelines
- Medicare Part D – prescription drug coverage for people with Medicare
- MCPHS Pharmacy Outreach Program
- NeedyMeds.org
- PhRMA’s Medicine Assistance Tool (MAT) (formerly Partnership for Prescription Assistance or pparx.org)
- RxHope.com
Sexual Assault
- Boston Area Rape Crisis Center (BARCC) – for adults
- Department of Children and Families (DCF) – for children (MA)
Substance Use Concerns
- Mass Substance Use Helpline – find services, Mass substance use information and education
- Alcoholics Anonymous meetings
- Al-Anon/Al-Teen meetings (MA)
- Narcotics Anonymous meetings
- SMART Recovery – Self-Management and Recovery Training
Transportation
- MBTA – Greater Boston public transportation. Route map tool, The RIDE information and application (for those who cannot use standard MBTA services due to disability)
Utilities - Financial Assistance
Wigs - Discount
- Discount Wig list (MA) (PDF)
Billing and Financial Assistance
We are dedicated to ensuring patients understand our billing and insurance policies, and financial assistance is available.
Medical Interpreter Services
Our interpreters facilitate access to hospital services for non-English, limited-English-proficient or deaf and hard of hearing patients at no cost.
Traveling to Boston for Care
If you are visiting Boston, either as a patient or to visit a patient, these resources can help you plan your trip.