Services and Amenities

Mass General offers a wide range of services and amenities for patients, visitors and staff alike.

    General Store & Flower Shop

    Families have been unable to visit patients in many instances because of COVID-19 restrictions. The General Store and Flower Shop, however, offers flowers, balloons, reading materials, snacks and other gifts for patients through its website.

    Visit online shop
    Flowers in the Mass General store
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    Backup Childcare

    The Mass General Backup Child Care Center provides emergency child care for benefits-eligible employees of Mass General and Mass General Brigham HealthCare and for Mass General patients.

    Hospital Chapel

    Mass General recognizes that meeting the spiritual and religious needs of our patients and their families is an important part of caring for the whole person.

    Green Spaces

    Whether you're in search of fresh air or a quiet spot, our gardens and outdoor spaces offer visitors a soothing environment.

    Retail Shops and Salons

    We have several gift shops and hair salons on the hospital's main campus.

    Libraries and Learning Resources

    Visit our libraries and learning resource centers to research a health topic, read the newspaper or have a book or video delivered to a patient's room.

    Media & IT Services for Patients

    We provide telephone and television services in all patient rooms as well as other ways for patients and visitors to stay connected while at the hospital.

    Patient Gateway

    Patient Gateway provides secure online access to your health information whenever you need it.

    Smoking Cessation

    Our smoking cessation services and programs help patients and their family members become nonsmokers.

    Veteran and Family Services

    Home Base, a collaborative project form the Red Sox Foundation and Mass General, is dedicated to healing the invisible wounds of post-9/11 veterans, service members and their families.

    Visitor Cafeterias

    Whether you need a snack, a meal, or light refreshment, we offer delicious and healthy food options.