Request a Medical Interpreter
MGH Staff Requests (internal access)
Always schedule a medical interpreter as far in advance as possible (at least 24-48 hours in advance) for encounters such as:
- Medical or therapeutic appointments
- Procedures and tests
- Informed consent
- Medication reconciliation
- Discharge instructions/planning
- Inpatient consults
- Family meetings
For unforeseen medical interpreter needs, including Emergency Department visits, during office hours, call 617-726-6966 or page 27403 (see Contact Us). Off hours and holidays, page the language specific beepers for a face-to-face interpreter, or use your language access device (IPOPs, VPOPs, dual handset phones and VRIs) to access a remote medical interpreter.
Medical interpreters will be assigned as needed, after confirmation that the patient has arrived and the provider is ready to see him/her.
Languages available on site
Requesting a Medical Interpreter - Massachusetts General Hospital, Boston, MA
Languages |
Coverage |
Spanish |
Monday through Friday, 7:00 am - 8:00 pm |
Arabic |
Monday through Friday, 7:00 am - 5:30 pm |
American Sign Language (ASL) |
Monday through Friday, 8:15 am - 4:45 pm |
Chinese (Cantonese,Mandarin) |
Monday through Friday, 8:30 am - 6:00 pm |
French |
Monday through Friday, 8:00 am - 6:30 pm |
Haitian Creole |
Monday through Friday, 9:00 am - 5:30 pm |
Italian |
Monday through Thursday 7:30 am - 6:00 pm |
Khmer (Cambodian) |
Monday through Friday, 7:00 am - 3:00 pm |
Portuguese |
Monday through Friday, 7:00 am - 6:30 pm |
Russian |
Monday through Friday, 8:30 am - 5:00 pm |
Additional languages
For any additional languages please contact the coordinators at 617-726-6966 option 6 then option 1.
Mass General Hospital's Nondiscrimination Statement
Your right to a medical interpreter (PDF)
Remote interpreters are also available 24/7 in over 200 languages by telephone or video (VRI for ASL).
Patient Gateway
Secure online access to your health information whenever you need it. Check appointments, communicate with your provider and pay bills online 24/7.