About Caroline Banks, MD

Seeing patients at Mass. Eye and Ear's Longwood location, Dr. Caroline Banks specializes in the treatment of facial nerve disorders, aesthetic facial surgery, and facial reconstruction. As a member of the Mass. Eye and Ear Facial Nerve Center, she focuses on the treatment of facial paralysis and Bell’s palsy, offering the complete spectrum of medical and surgical procedures for facial nerve disorders.

Dr. Banks is experienced in aesthetic procedures including cosmetic injectables, facelifts, blepharoplasty, rhinoplasty, and browlifts. Her practice also includes reconstructive surgery of the head and neck after skin cancer (Moh’s) surgery, trauma, and birth deformities.

Departments, Centers, & Programs:

Clinical Interests:

Treats:

Locations

Mass Eye and Ear at Longwood
800 Huntington Ave.
Boston, MA 02115
Phone: 617-936-6160

Medical Education

  • MD, University of Pennsylvania
  • Residency, Medical University of South Carolina
  • Fellowship, Massachusetts Eye and Ear

American Board Certifications

  • Otolaryngology-Head and Neck Surgery, American Board of Otolaryngology-Head and Neck Surgery

Reviews: Comments and Ratings

5.0out of 5(87 Ratings, 30 Comments)

April 2025

Great customer care


March 2025

I have seen Dr. Banks for about 5 years after having Bell's Palsy. She is wonderful!


March 2025

I switched providers in this office and am very happy working with Dr. Banks. Always feel she has concern for other areas of my treatment and provides both factual information as well as allays any fears or concerns I have.


March 2025

What a wonderful and enjoyable visit with Dr. Banks. Very professional and just a fantastic person, very knowledgeable and suggested many options with no pressure. I feel I'm in good hands with her and her staff.


March 2025

I received service excellence.


March 2025

Friendly and professional


February 2025

Dr. Banks was attentive and and responsive to my questions and concerns. She is always thorough, thoughtful, kind and supportive.


February 2025

would like to continue with this provider!!!


January 2025

I was amazed by Dr. Banks. She actually listened to me. I'm so used to being put aside, I guess, but she was attentive. She listened to me. It was amazing. I'm not used to this excellent medical attention I've been having.


January 2025

A very good experience, I recommend it, everything was excellent, good treatment, I understood everything, they answered all the questions I had, eating at home 100%. Thank you very much.

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