Massachusetts General Hospital Patient & Visitor Information
Visitor Resources
Parking & Shuttle Service
We provide a free shuttle bus and affordable parking for patients, visitors and employees.
Accessibility
How we help people access care regardless of hearing, sight, mobility, or language spoken.
Visiting Patients
Massachusetts General Hospital understands that visits from family members and friends are an important part of the healing process.
Visiting Boston
Massachusetts General Hospital is centrally located in Boston, Massachusetts' West End neighborhood, near Beacon Hill, on the Charles River.
Police & Security
Security services for patients and visitors.
International Patient Center
Full-service, multilingual staff dedicated to coordinating all aspects of your journey.
Insurance and Billing
Find information about Massachusetts General Hospital's billing and insurance policies.
Accommodation Guide
If your stay will keep you overnight, this list of nearby hotels and short-term stay options can help
Patient Dropoff & Pickup Information
Find information about dropping off and picking up patients at Mass General’s main campus in Boston.
Advancing Care Since 1811
Guided by the needs of our patients and their families, Massachusetts General Hospital aims to deliver the very best health care in a safe, compassionate environment; to advance that care through innovative research and education; and to improve the health and well-being of the diverse communities we serve.