Patient and Family Resources
Preparing for Your Visit
Explore a variety of resources to help you get ready for your appointment, whether you're a patient or a visitor accompanying a patient.
Interpreter Services
Learn more about how we support patients who speak languages other than English or who are Deaf or Deaf/Blind.
Insurance, Billing, Payment
Find information about Mass General's billing and insurance policies for patient hospital stays, procedures, or doctor's appointments.
Appointments and Referrals
Learn how to request a neurosurgery appointment or second opinion, refer a patient, find a doctor, or view test results.
Helpful Resources
Directions
Find directions to Mass General as well as maps of the main campus.
Parking and Shuttle Services
Explore our parking options and shuttle services for patients, visitors and employees.
Visitor Policy
Mass General understands that visits from family members and friends are an important part of the healing process.
Patient Dropoff & Pickup Information
Find information about dropping off and picking up patients at Mass General’s main campus in Boston.
Accessibility
How we help people access care regardless of hearing, sight, mobility, or language spoken.
Visiting Boston
Mass General is centrally located in Boston, Massachusetts' West End neighborhood, near Beacon Hill, on the Charles River.
Accommodation Guide
If your stay will keep you overnight, this list of nearby hotels and short-term stay options can help
Medical Records
Learn how to request a copy of your medical records.
International Patient Center
A full-service office that helps patients and their families navigate care and logistics with Mass General.
Community Resources
Find financial assistance, food pantries, medical care and other free or reduced-cost resources.
Department of Neurosurgery
The Department of Neurosurgery at Massachusetts General Hospital performs more than 4,300 procedures each year, safely removing tumors considered inoperable by other hospitals.