About Jay Austen, MD

Watch a video about my work

Clinical Interests:

Treats:

Locations

Mass General Surgery: Plastic & Reconstructive Surgery
55 Fruit St.
Wang Ambulatory Care Center
Suite 435
Boston, MA 02114
Phone: 617-724-9922

Medical Education

  • MD, Harvard Medical School/ BWH
  • Residency, Brigham and Women's Hospital
  • Residency, Brigham and Women's Hospital
  • Fellowship, Harvard Medical School
  • Fellowship, Royal Children's Hospital

American Board Certifications

  • Plastic Surgery, American Board of Plastic Surgery

Note: This provider may accept more insurance plans than shown; please call the practice to find out if your plan is accepted.


Reviews: Comments and Ratings

4.7out of 5(115 Ratings, 35 Comments)

April 2025

Yeah, he seems like a great provider. He explained things very well. I think one thing I didn't really quite appreciate was the residents or the fellows coming into the room without him asking if it was okay first. I think that kind of question would have been helpful. And then also him touching my face without asking permission. I think I would ... Read More


April 2025

He is excellent and professional


March 2025

Very professional and personable.


March 2025

Dr. Austen is the best! I love him. He made me beautiful again. I am so grateful to him. When I see him I always tell him that he gave me my life back. He gave me my confidence back. He is so professional, warm, and caring. He listens to any questions or concerns. He is a wonderful person. I always give him a hug. I would never have trusted any ... Read More


March 2025

I would prefer Dr. Austen to spend a little bit more time with me, the patient, just to see that he's listening to your condition and rather than being with one foot out of the door.


March 2025

It has been a pleasant & informative experience.


February 2025

Excellent!


February 2025

Professional. Kind and an excellent listener.


February 2025

I felt in very capable hands.


February 2025

Dr. Austen is a very good surgeon. He knows what he's doing and his staff is wonderful. Very good service.

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